Betaling en levering
How can you pay?
Via the payment platform Mollie.
You can pay with KBC/CBC payment button, Belfius Pay Button, Mister Cash, Ideal, Credit card, bank transfer or Paypal.
Your order will be processed and shipped immediately upon confirmation of payment.
When will you be delivered?
Deliveries are determined by the forwarder and opening hours of BVBA O'Choc. Standard delivery in Belgium is the 1st working day following the working day after the package has been shipped, between 8 a.m. and 4 p.m. During busy periods, delivery times can increase by a few working days. Contact us if you want a guaranteed delivery time.
Schedule shipments (except payment method bank transfer/bank transfer) for Belgium:
Tuesday to Ordered before 4 p.m. on Thursday = delivered the next day.
Friday or Saturday ordered before 11:30 am = delivered Monday.
Ordered on Saturday after 11.30 am or on Sunday or Monday = delivered on Wednesday.
Deviations from these anticipated delivery times are always indicated on the checkout page and order confirmation email. Deliveries abroad are 1 to 5 extra working days to be added to this date. Weekends and holidays do not count as working days.
Contact us via +32 (0)9 234 26 47 or firstname.lastname@example.org if you want a delivery on Saturday between 9 am and 3 pm.
Take into account a processing time of 2 to 3 working days if you choose payment method bank transfer. All other payment methods are confirmed automatically and immediately.
We may need more time for a large order. After all, O'Choc packs everything fresh and according to the customer's wishes. You will be contacted if the requested delivery date is not possible. You will be notified by email with your tracking number and delivery status.
Was your recipient not at home when the postman delivered your package?
Then the postman puts an absentee message in his mailbox or you receive a message via the tracking email or app linked to the delivery address. The recipient can then receive the parcel:
either pick it up at the nearest post office or post point
or request that the postman come by a second time: by telephone (022 01 23 45) or online